Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes:

• ✔ Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or social security number.
• ✔ Financial Information: Tax documents, income statements, bank account numbers, and other sensitive data required for tax preparation.

2. How We Use Your Information

Your information is used strictly for providing professional tax preparation services. This includes:

• ✔ Processing and filing your tax returns with relevant authorities (IRS/State).
• ✔ Communicating status updates and requesting documentation.
• ✔ Ensuring portal security and preventing fraudulent activity.

3. Data Security and Storage

Filers Hub employs bank-grade encryption (AES-256) for data at rest and TLS for data in transit. All documents are stored in secure, VPC-isolated environments. Access is restricted to authorized tax professionals assigned to your specific case.

4. Disclosure of Information

We do not sell your personal information. We disclose information to third parties only as required by law (e.g., to the IRS or state tax agencies) or with your explicit written consent.

5. Chrome Extension

Our Chrome extension provides sidebar access to the Filers Hub platform. The extension itself does not collect, store, or transmit any user data. All data handling occurs through the Filers Hub web application as described in this privacy policy.